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The Orland Fire Protection District operates a Fire and EMS only communications center providing emergency medical, fire, and rescue dispatching service to residents of Orland Park and Orland Hills. These same services are provided as contracted services to the Fire Departments of Country Club Hills, Blue Island, Merrionette Park, Oak Forest, Calumet City, Garden Homes Fire Protection District, Lemont Fire Protection District and Palos Fire Protection District.  In 2019, emergency communications dispatchers for Orland Fire Central Dispatch processed over 30,000 incidents.

Orland Central Dispatch is also the primary dispatch center for  MABAS Division 19, which covers 12  Southwest suburbs. At times, departments may require assistance for incidents beyond their resources and capabilities.  MABAS was systematically designed to provide speed of response and resources to these stricken communities during such an emergency.  In 2019 Orland Central handled 18 requests through the MABAS Division 19 System.

Orland Central is one of only two dispatch centers in the State of Illinois that are dedicated to Fire/EMS/Rescue. Orland Central is the back-up center to the primary statewide MABAS Communication System operated out of Red Center in Northbrook. Activation for assets and specialty equipment/teams is done through these centers in the event of a large incident or disaster in the State of Illinois or surrounding states. Orland Central is also the back-up dispatch center for Chicago Fire’s Englewood (South) Communications, and MABAS Division 24. Orland Central employs 12 full-time Dispatchers, a Supervisor and Director.  The Center is staffed by 3 dispatchers, 24 hours a day, 7 days a week.

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